24/7 Monitoring
Catch issues early with proactive monitoring and alerting.
We monitor endpoints, backup jobs, and key systems so problems are identified quickly and handled with a consistent process.
Alerts actionable
Health visibility
Trends reporting
Highlights
- Health checks for endpoints and critical systems.
- Backup job success/failure monitoring.
- Clear escalation paths and documentation.
What’s included
- Endpoint health monitoring (CPU, disk, memory, crashes)
- Disk space + SMART alerts
- Critical service monitoring (VPN, DNS, DHCP, AD if present)
- Patch/Update status monitoring (Windows + common apps)
- AV/EDR status monitoring and remediation
- Backup job monitoring (success/failure)
- Security alert monitoring (where licensed)
- Network monitoring (WAN uptime, latency, packet loss)
- Alert triage + escalation workflow
- Monthly health report (tickets, trends, risks, recommendations)
Ideal for
- Teams that want fewer interruptions and fewer surprises
- Organizations with remote staff and multiple systems
- Businesses that want proactive support, not just break/fix
Outcomes
- Less downtime and faster issue detection
- Better reporting and visibility into risk
- More predictable operations and support
FAQ
Is this “true 24/7 response”?
Monitoring runs continuously. After-hours response can be added depending on your needs and plan.
Ready to get this set up?
We’ll review your environment and recommend the fastest path to improvement.